EULA

Tokatiz+ Terms of Service (EULA)

TERMS & CONDITIONS (EULA)

PRIVACY POLICY

COOKIE POLICY

Cookies on the www.tokatiz.pl website do not store sensitive information, such as names or addresses. To restrict, block, or delete cookies from this website, a web browser must be used. As each browser is different, you can learn how to change your cookie preferences in the browser's "Help" menu. Google Analytics – These cookies enable the functionality of Google Analytics. This software helps to gather and analyze information about the type of browser used, the number of visitors to the page, the effectiveness of marketing campaigns, and the duration of visits. This information is used to improve the www.tokatiz.pl website.

Facebook – These cookies enable Facebook statistics functions. This software helps to gather and analyze information about the effectiveness of marketing campaigns. This information is used to improve the www.tokatiz.pl website and to tailor ads on Facebook. Cookies may also be placed on the user's end device and used by collaborating partners – Google and Facebook.

These files do not store any confidential information.

DATA PROTECTION

BLOGS

Using the blog involves sending queries to the server on which the blog is hosted. Each query directed to the server is recorded in logs that include the IP address, date and time of the server, information about the internet browser and operating system used. Data recorded in server logs are not associated with specific individuals and are used solely for administrative purposes; their contents are not disclosed to anyone except those authorized to administer the server at JDM.PL.

STORE

Personal data provided during an order in the Online Store will only be used for order processing, shipping in the case of physical products, and issuing a VAT invoice (sale contract execution). Third parties will not have access to them and they will not be used for commercial purposes without prior explicit consent.

NEWSLETTER

If you consent to the processing of data for other purposes, e.g., marketing and sending commercial information – they will only be used to send informational emails from the www.tokatiz.pl website. These data are stored in the GetResponse system. Other third parties will not have access to them.

CONTACT FORM

If you send us a message through the contact form – the data provided will not be used to subscribe you to the newsletter, but may be used for marketing purposes if required by the response to your email. These data are stored in our email box at JDM.PL for mail management purposes and to send an email response to your message. Third parties will not have access to them.

VOLUNTARY DATA PROVISION

Providing personal data is voluntary for marketing and commercial purposes. At any time, you have the right to access your personal data, correct it, and request its deletion. To do this, contact us or, in the case of newsletters, press the appropriate unsubscribe link in the newsletter sent by us. We, TOKATIZ Sp. z o.o. based in Chorzów at ul. Wita Stwosza 13 KRS 0000757692, REGON 381836915, NIP 6272760024, are the administrator of personal data. The administrator hereby informs the User that it entrusts the processing of personal data to the following entities: – 60-829 Poznań, NIP: 7822622168, REGON: 364261632 KRS: 0000612359 – for storing personal data on the server, – GetResponse Gdańsk, Arkońska 6/A3, 80-387 Gdańsk, Poland – for using the GetResponse mailing system, used for sending the newsletter, – Fakturownia Sp. z o.o. 00-389 Warsaw, ul. Smulikowskiego 6/8 NIP 5213704420 KRS 0000572426, REGON 362333847, within which invoices documenting purchases made through the store are generated and sent, – Michał Jaworski, ul. Bielawy 22, 62-530 Kazimierz Biskupi, email: kontakt@upsell.pl – for using the online platform where the course you purchased is located,

  • Stripe
  • Adalo

TERMS AND CONDITIONS

Terms and Conditions of online course sales on the platform www.tokatiz.pl/kursy The sale of online courses through the website www.tokatiz.pl/kursy as well as the Tokatiz + application is conducted by TOKATIZ Sp. z o.o. based in Chorzów at ul. Wita Stwosza 13, REGON 381836915, NIP 6272760024, registered in the KRS under number: 0000757692. Contact with the seller is possible via email kontakt@tokatiz.pl

§ 1 Definitions

For the purposes of these terms and conditions, the following terms shall have the meanings set forth below:

  1. Course – an online course created by the Seller,
  2. Buyer – a natural person, legal person, or defective legal person,
  3. Consumer – a natural person making a purchase not directly related to their business or professional activities (in accordance with Article 221 of the Civil Code),
  4. ayment Operator – National Payment Integrator S.A., ul. Św. Marcin 73/6, 61-808 Poznań, NIP: 777-306-15-79,
  5. Regulations – these regulations, available at https://www.tokatiz.pl/polityka_prywatnosci.pdf
  6. Site – the website available at www.tokatiz.pl/kursy
  7. Seller – TOKATIZ Sp. z o.o. based in Chorzów at ul. Wita Stwosza 13, REGON 381836915, NIP 6272760024, registered in the KRS under number: 0000757692

§ 2 Preliminary Provisions

  1. Through the Site, the Seller conducts the sale of the Course and provides the Buyer with an electronic service enabling the Buyer to enter into a contract with the Seller for the delivery of digital content in the form of the Course.
  2. To make a purchase through the Site, the following technical conditions must be met by the Buyer's computer or other device:
  3. access to the Internet,
  4. standard operating system,
  5. standard web browser,
  6. possession of an active email address.
  7. To use the Course, the following technical conditions must be met by the Buyer's computer or other device:
  8. access to the Internet,
  9. standard operating system,
  10. standard web browser with cookie support enabled,
  11. standard .pdf file browser (e.g. AdobeReader),
  12. ability to play video files,
  13. possession of an active email address.
  14. The Buyer may not make purchases anonymously or under a pseudonym.
  15. It is prohibited for the Buyer to provide unlawful content, in particular by sending such content through forms available on the Site.
  16. All prices listed on the Site are gross prices.

§ 3 Intellectual Property Rights

  1. The Seller hereby informs the Buyer that the Course constitutes a work within the meaning of the Act of February 4, 1994 on copyright and related rights, to which the Seller holds copyright.
  2. The Seller hereby informs the Buyer that further distribution of the Course by the Buyer without the consent of the Seller constitutes a violation of the copyright held by the Seller to the Course and may result in civil or criminal liability.

§ 4 Course Purchase

  1. In order to purchase the Course, the Buyer must take the following steps:
  2. select a version of the Course from those available on the Site,
  3. click the "Buy course" button,
  4. fill out the order form, providing the necessary data for order execution and accepting the payment method via the Payment Operator,
  5. accept the Regulations – acceptance of the Regulations is voluntary, but necessary to make the purchase,
  6. click the "I buy and pay" button.
  7. After clicking the "I buy and pay" button, the Buyer will be transferred to the Payment Operator's page to make the payment for the Course.
  8. After successful payment, the Buyer will be transferred to the Site with a purchase confirmation. At that moment, the contract for the delivery of digital content in the form of the Course is considered concluded between the Buyer and the Seller. The Buyer will also receive a purchase confirmation at the email address provided in the order form.

If the Buyer indicated in the order form that they wish to receive an invoice, they will additionally receive an invoice at the provided email address.

§ 5 Provision and Use of the Course

  1. The purchased Course will be made available to the Buyer by sending access data to the student panel to the email address provided in the order form.
  2. The use of the Course takes place from the level of the student panel and requires an Internet connection.
  3. The access data referred to in paragraph 1 above will be sent to the Buyer immediately after the conclusion of the contract.
  4. The Buyer gains access to the Course according to the offer

§ 6 Consumer's Right to Withdraw from the Contract

  1. A Consumer who has concluded a distance contract with the Seller has the right to withdraw from the contract without giving any reason within 14 days from the day of the contract's conclusion.
  2. To withdraw from the contract, the Consumer must inform the Seller of their decision to withdraw from the contract through a clear statement – for example, a letter sent by post or electronic mail.
  3. To meet the deadline for withdrawing from the contract, it is sufficient for the Consumer to send information about the exercise of the Consumer's right to withdraw from the contract before the withdrawal period expires.
  4. In the event of withdrawal from the contract, the Seller shall return all payments received from the Consumer promptly, no later than 14 days from the day the Seller was informed about the execution of the right to withdraw from the contract.
  5. Tokatiz Sp. z o.o., owner of the tokatiz.pl/kursy site and Tokatiz+ app, commits to refunding 100% of the course price if the purchased course does not meet all expectations. The guarantee can be used within 30 days from the date of purchase. Money will be returned to the account no later than 14 days from the day the information is received at kontakt@tokatiz.pl
  6. If the full content of the course was downloaded before submitting a request for a refund of the purchase cost, the request may be denied.
  7. The right to a 100% refund does not apply to the Consumer in relation to contracts for the delivery of digital content that are not stored on a tangible medium if the performance has begun with the Consumer's explicit consent before the end of the withdrawal period and after informing them by the entrepreneur about the loss of the right to withdraw from the contract. That is, if the Buyer/Consumer purchases a Premium package and uses online lessons with a lecturer and then withdraws from the contract, they must bear the cost of the used lessons. The price of one 45-minute lesson is 100 PLN.

§ 7 Liability for Defects

  1. The Seller is obliged to deliver the Course to the Buyer free from defects.
  2. The Seller is liable to the Buyer if the Course has a physical or legal defect (warranty for defects).
  3. If the Buyer finds a defect in the Course, they should inform the Seller, specifying their claim related to the detected defect or submitting a declaration of appropriate content.
  4. The Buyer may contact the Seller by sending an email to kontakt@tokatiz.pl
  5. The Seller will respond to the complaint submitted by the Buyer within 14 days from the day the complaint was delivered to them.

§ 8 Personal Data and Cookies

The rules for processing personal data and using cookies have been described in the privacy and cookie policy available at https://www.tokatiz.pl/polityka_prywatnosci.pdf

§ 9 Out-of-Court Complaint and Redress Procedures

  1. The Seller agrees to submit any disputes arising in connection with the contracts for the delivery of digital content to mediation proceedings. Details will be determined by the parties to the conflict.
  2. The Consumer has the opportunity to use out-of-court complaint and redress procedures. Among other things, the Consumer has the opportunity to:
  3. address a request to the permanent consumer arbitration court to resolve a dispute arising from the concluded contract,
  4. address a request to the provincial inspector of the Trade Inspection for the initiation of mediation proceedings to amicably end the dispute between the Consumer and the Seller,
  5. seek assistance from the county (city) consumer ombudsman or a social organization whose statutory tasks include consumer protection.
  6. More detailed information on out-of-court complaint and redress procedures can be found on the website http://www.uokik.gov.pl
  7. The Seller reserves the right to make changes to these Regulations, provided that the version of the Regulations in force at the time of the conclusion of the Sales Agreement applies to Sales Agreements concluded before the change in the Regulations.